Built-in appliances distribution and brand image in the CZECH REPUBLIC

Description

This report provides a qualitative and quantitative study of the distribution of built-in appliances in the Czech Republic as well as an analysis of the trade satisfaction of the main brands of built-in appliances present in the Czech market.

The research includes an overview of the kitchen furniture market providing data on the supply and trade of kitchen furniture, consumption, the leading kitchen furniture manufacturers and distribution channels.

Distribution flows of built-in appliances (supply and sales) are analysed by customer type (appliance chains, kitchen furniture retailers, kitchen manufacturers, wholesalers).

As far as the products are concerned, the report provides a breakdown by type (hobs, ovens, hoods, dishwashers, refrigerators) in a sample of companies, with rankings of the main brands.

The analysis of brand image is based on strong and weak characteristics pointed out for each built-in appliances' brand according to the following criteria: frequency/easy approach with supplier, front staff professionalism, punctuality in delivering, after sales technical assistance, price, aesthetic qualities of the product/design, wide range of products and models, innovation, brand fame/advertising, availability of merchandising material.

Covered brands: AEG, BSH, Electrolux, Fagor, Gorenje, Miele, Whirlpool, Zanussi.

The research is based on interviews with 20 commercial firms operating in the built-in appliances segment (retailers, built-in appliance wholesalers/importers, buying groups, kitchen furniture manufacturers, (kitchen) furniture retailers, large appliances chains, large furniture chains, associations, media).

Addresses of retailers, manufacturers and other companies are also provided.Covered products: built-in appliances, kitchen furniture, cooking appliances (hobs, ovens), hoods, dishwashing machines, refrigerators.

Abstract of Table of Contents

Czech Republic. The kitchen furniture market

Supply structure, international trade, production, consumption, distribution channels and key players in the Czech kitchen furniture industry

Czech Republic. The built-in appliances market

Size of built-in appliances market, supply breakdown of built in appliances

Product breakdown: hobs, ovens, hoods, dishwashing machines and refrigerators

Reference prices of built in appliances in the Czech market

Estimated market shares within sample

Distribution of built in appliances in the Czech Republic

Appliance chains

Kitchen furniture manufacturers

Kitchen retailers

Furniture chains

Czech Republic. Brand image analysis of main built-in appliances' brands

Main brands' market shares within sample and qualitative judgement (strengths and weaknesses)

Products analysed: hobs, ovens, hoods, dishwashers, refrigerators

Criteria on which brand judgements are based

Commercial: frequency/easy approach with supplier, front staff professionalism

Service: punctuality in delivering, after sales technical assistance

Product: price, aesthetic qualities of the product/design, wide range of products/models, innovation

Promotional: brand fame/advertising, availability of merchandising material

Strengths and weaknesses of the built-in appliances' Groups and brands

AEG, BSH, Electrolux, Fagor, Gorenje, Miele, Whirlpool, Zanussi

Appendix:

Questionnaire used in the survey

About 40 addresses of companies (retailers, manufacturers and others)

Selected companies mentioned:

AEG, BSH, Electrolux, Fagor, Gorenje, Miele, Whirlpool, Zanussi.