FAQs - Frequently Asked Questions
We have designed this site to be as user-friendly as possible, however we understand that some questions may arise, especially when new visitors come and visit us. Below is a brief description of the scope and contents of the site, as well as a list of questions that are likely to arise when you browse our pages.
- How to purchase and download the report?
- What is World Furniture Online?
- Whom does World Furniture Online address to?
- How does World Furniture Online work?
- Which are the main areas of the site?
- How do I search for documents in World Furniture Online?
- How do I access documents in World Furniture Online?
- How do I download documents from World Furniture Online?
How to purchase and download the report
- Press the "Add to Cart" button
- Confirm your purchase from the shopping cart clicking on CHECKOUT or LOGIN/REGISTER:
- registered users: digit your Login and Password
- non-registered users: click "REGISTER" to have your Login and Password
- Confirm and complete your data
- Tell us how would you like to pay (credit card or bank transfer)
- Click "SUBMIT" to send your order
- You will receive an e-mail confirming your order and instruction how to download your report.
Please note: if you choose to pay by credit card your report will be immediately downloadable. If you choose to pay by bank transfer you'll be able to download your report as soon as we receive your payment.
What is World Furniture Online?
World Furniture Online is a site providing instant access to information on the furniture industry and furniture-related sectors. Our information services are organized by document type and are supported by a unique database which contains hundreds of documents on the furniture and furnishings sector.
All information services available through World Furniture Online are provided by CSIL Centre for Industrial Studies , Europe's leading furniture industry research institute.
Whom does World Furniture Online address to?
Furniture manufacturers, retailers and distributors, furniture importers, furniture associations, fairs, magazines, suppliers to the furniture sector (producers of furniture parts and components), consultants, research institutes.
How does World Furniture Online work?
An internal search engine allows our visitors to search for the information they need according to: product, country, document type. All documents are immediately downloadable upon purchase, subscription or free registration depending on the service they belong to. Offline purchases are also available.
Which are the main areas of the site?
The main areas of the site are:
- Online information services, immediately downloadable upon purchase:
- Market Research Reports on the furniture industry and markets worldwide
- Free information services:
- Furniture Fairs Calendar
How do I search for documents in World Furniture Online?
World Furniture Online provides instant access to information on the furniture industry and furniture-related sectors. Our information services are organized by document type and are supported by a unique database which contains hundreds of documents on the furniture and furnishings sector.
You will be asked to register to access free documents available on the site (registration is free), while you don't need to be a registered user to perform a search using the World Furniture Online database. An internal search engine allows you to search documents according to: product and country.
As far as products are concerned, our database offers the following different codes:
- Office furniture
- Upholstered furniture
- Kitchen furniture
- Bathroom furniture
- Contract furniture
- Home furniture
- Outdoor furniture
- Parquet floors
- Semifinished and components
- Lighting Fixtures
- Retailing - Distribution
- - furniture
- - lighting fixtures
- - appliances
To search our database, select from the pop up menus in the Search Table the product and country you are interested in: results will appear in reverse chronological order, grouped according to document type. If your search gives no (or few) results, try again with broader codes (e.g. furniture instead of office furniture, an area code instead of a single country code). Please remember that we are continuously adding new document to the database, so don't forget to regularly monitor recent updates!
How do I access documents in World Furniture Online?
Once you've searched the World Furniture Online database using the product and country codes, your search results will appear in reverse chronological order. Each item has a title, as well as information about publication date, format, language, price.
How do I download documents from World Furniture Online?
Once you have completed the online payment procedure and have received confirmation that your credit card order has been registered, you will receive a message saying that the documents you just ordered are available for immediate download from your Personal Page.
Follow the link to your Personal Page and find the complete list of your documents. You will be given the option of downloading your file(s) directly on to your PC by simply clicking on the document title.
Alternatively, you can download your file(s) at a later stage at your convenience: in this case, you only have to access your Personal Page from the World Furniture Online (Home page) and follow the above-described steps. Please, remember that the system will store your documents for no more than 5 days!
Files may be in PDF format. Whatever the format of your file(s), you just need one click on the title to download/access them.
If you have not already downloaded a PDF file, you first need to install the free Acrobat Reader (TM) software. Then, from your Personal Page you can download your file(s) directly on to your PC by just clicking on the document title.