Other services: Seminars, study tours, B2B matching

Support in networking activities and knowledge acquisition.

RECENT EXAMPLES OF CUSTOM RESEARCH CONDUCTED FOR CSIL CLIENTS

Exhibitor relevance assessment & target expansion support for a furniture components exhibition organizer

Geographical scope: World
Client: Exhibition Organizer
Year: 2025

The aim of this research was to analyse the representativeness of materials suppliers to the construction and interior sector exhibiting at a sector fair, and provide consultancy to the exhibition’s organiser on how to engage additional EU companies active in the target sectors: surface finishing, furniture components, wood-based panels, flooring, etc.

Customer satisfaction in leather sourcing

Geographical scope: World
Client: Global tannery
Year: 2024

The aim of this project was to evaluate customer satisfaction for a major leather supplier operating across multiple industries (e.g. furniture, automotive, apparel). Sixty companies were contacted worldwide to gather detailed information on their perception of the client through a structured questionnaire co-designed with the clients and delivered through an online platform.

PROVISION OF CONSULTING SERVICES TO SUPPORT AND FACILITATE THE GROWTH AND INTERNATIONALIZATION OF WOOD PROCESSING COMPANIES INTO THE EU MARKET

Geographical scope: Italy/World
Client: Foreign Trade Chamber of Eastern Europe
Year: 2023

Within the framework of an EU-funded technical assistance project implemented by various actors and institutions, CSIL was awarded for the provision of consulting services in the field of market research for the wood processing sector of Italy. More specifically, CSIL delivered the following output: i) Focussed market studies on the Italian wood and furniture market, highlighting market functioning and potential opportunities, ii) tailored export plans for each company participating in the project based on companies’ export audits operated by CSIL consultants, iii) Organization of B2B meetings (May 2023) aimed at establishing trade and business partnerships between target companies.

SEARCH FOR PRIVATE LABEL PARTNERS

Geographical scope: Europe
Client: Upholstered furniture manufacturer
Year: 2020

CSIL supported the client, a large international company manufacturing and distributing upholstered furniture, in the selection of private label producers in Central-Eastern Europe. Through a focused survey, CSIL identified and profiled companies based on a given set of criteria such as production capacity and specific production features (level of automation, degree of product customization, etc.). A shortlist of companies was submitted to the client.

EVALUATION OF THE POTENTIAL ATTRACTIVENESS OF A FURNITURE MALL

Geographical scope: Europe
Client: Real estate developer
Year: 2017

The client asked CSIL to evaluate the potential interest of European furniture manufacturers in exhibiting their products in a new and innovative mall devoted to hospitality and healthcare furniture and furnishings. CSIL gathered the views of a selected panel of stakeholders (companies, interior studios, authorities) investigating the specific features of the mall envisaged in the project’s pre-feasibility plan: location, layout, contract terms for exhibitors, rental costs. CSIL returned these perceptions to the client.

FOLLOW-UP INTERVIEWS TO SUPPORT OPERATIVE MARKETING ACTIONS

Geographical scope: Europe
Client: North American trade association
Year: 2014

The client, an export promotion agency from North America, sent a wide group of European companies operating in the furniture sector a promotional and illustrative leaflet on North American wood species. CSIL’s team contacted and sent a structured questionnaire to around 500 recipients of the fliers to gather, feedback on the knowledge, usage and appreciation level of North American wood species. The information was reported to the client by means of a structured database.